FAQ

1. What is included in the set?

Each set includes 10 custom-made nails, adhesive tabs or gel, a nail file, cuticle stick, and prep kit.

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2. How do I choose my size?

You can select S / M / L or choose “Custom” and upload your nail photos for a perfect fit.

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3. How do I upload my nail photos?

You can upload your nail photos directly on the product page before adding to cart.

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4. What kind of photos should I upload?

Please upload clear photos of both hands, taken from above, with natural lighting.

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5. How long do they last?

With adhesive tabs: 1–3 days
With clay gel or strong adhesive: up to 2–3 weeks

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6. Are the nails reusable?

Yes! If removed carefully, they can be reused multiple times.

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7. How do I apply them?

Prep your nails, apply adhesive, and press firmly for 10–20 seconds.

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8. How do I remove them?

Use cuticle oil or warm water to gently loosen the edges and remove slowly.

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9. Will they damage my natural nails?

No, if applied and removed properly, they are safe for your natural nails.

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10. How long does it take to make my order?

Each set is handmade. Processing time is typically 7–10 days.

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11. Do you ship internationally?

Yes! We ship worldwide from Tokyo 🌏

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12. How long is shipping?

Japan: 1–3 days
International: 5–14 days (depends on location)

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13. Do you accept returns or refunds?

Because each set is handmade, we do not accept returns.
However, we will fix any issues if there is a mistake on our side.

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14. What if the size doesn’t fit?

If you selected standard sizes, minor adjustments can be done at home.
For best results, choose custom sizing.

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15. Can I wear them for special occasions?

Yes! They are perfect for events, travel, photoshoots, and daily wear.

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16. Are these handmade?

Yes, every set is individually handmade in Tokyo by professional nail artists.

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17. Why choose Top Coat Collective?

We specialize in high-quality Japanese nail art, custom fit, and designs tailored just for you 💅✨